.Five9 (FIVN) has actually been actually awarded the 2024 Aragon Analysis Technology Honor for Artificial Intelligence Get in touch with Centers and called an Innovator in 2 Aragon Research study Planet reports: AI Agent Operating Systems in the ICC, 2025, as well as Intelligent Get In Touch With Center, 2025. The provider was actually realized as the best important vendor in the AI Representative Operating systems report.At the core of Five9’s development is their vision for The brand-new CX, where Artificial Intelligence Brokers and also AI-empowered Human Representatives collaborate to deliver hyper-personalized consumer expertises. The firm lately presented new improvements including Five9 GenAI Center, Five9 GeniusAI, and Five9 AI Agents.The honor was presented at Aragon Transform 2024 on December 10, 2024, identifying Five9’s lofty use of technology in market progression as well as interruption.Five9 (FIVN) ha ricevuto il premio Aragon Research study Innovation Honor 2024 per i Centri di Contatto AI ed u00e8 stata nominata Leader in due rapporti di Aragon Research World: Piattaforme di Agenti artificial intelligence nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 la loro visione per The brand new CX, dove Agenti AI e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Center, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disruption del mercato.Five9 (FIVN) ha sido galardonada downside el Premio Aragon Analysis Development 2024 por sus Centros de Contacto AI y nombrada Lu00edder en dos informes de Aragon Analysis World: Plataformas de Agentes AI en la ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand new CX, donde Agentes AI y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Workshop, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI AI The NEW CX.
Five9 GenAI Center, Five9 GeniusAI Five9 AI Brokers. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Research 2024 put les Centres de Connect with artificial intelligence et a u00e9tu00e9 nommu00e9e Forerunner dans deux rapports d’Aragon Analysis World: Plates-formes d’Agents AI dans l’ICC, 2025, et Center de Connect with Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le rapport sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur vision pour The brand new CX, ou00f9 Brokers artificial intelligence et Professionals Humains soutenus par l’AI collaborent put offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Center, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de la technologie par Five9 dans l’u00e9volution et la disruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Analysis Development Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Innovator in zwei Aragon Research study Planet- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Advancement von Five9 steht ihre Vision fu00fcr The brand-new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Studio, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The company was actually additionally called a Leader in The Aragon Analysis Planet for AI Broker Operating Systems in the ICC, 2025 and Aragon Research World for Intelligent Contact Facility, 2025. SAN RAMON, Calif.– (ORGANIZATION WIRE)–.
Five9 (Nasdaq: FIVN), carrier of the Intelligent CX Platform, has been called a victor of the 2024 Aragon Analysis Technology Award for Artificial Intelligence Get In Touch With Centers. In addition, Five9 has been actually named a Forerunner in 2 Aragon Investigation Entire world documents: AI Broker Platforms in the ICC, 2025, as well as Intelligent Get In Touch With Facility, 2025. This awareness coming from Aragon Analysis emphasizes Five9’s placement as an innovator in AI-elevated CX.
The Artificial Intelligence Representative Platforms in the ICC, 2025 record jobs Five9 as the absolute most
key provider measured in
the report, acknowledging Five9 s important sight for AI-driven technology in CX. At the core of this development is Five9’s concept for The brand-new CX where Artificial Intelligence Agents and AI-empowered Human Brokers collaborate to provide hyper-personalized, simple consumer knowledge. Through empowering services to supply transformative client communications while reducing prices and strengthening productivity, Five9 is actually specifying new requirements for AI-powered services in the call center market.
AI is fundamental for creating extraordinary customer expertises, and we are recognized to become recognized through AragonAnalysis as impressive for our attempts to thrust the smart call center forward, mentioned Jonathan Rosenberg, Principal Modern Technology Officer and Chief of Artificial Intelligence, Five9. Our emphasis has been, as well as will continue to be, assisting services provide those expertises with simple devices and also functionalities. With each new technology, our company take a breakthrough for both Five9 and for the industry all at once.
The Aragon Analysis Technology award identifies providers leveraging visionary use innovation to not only adjust as markets change, but to actively disrupt and inform just how their markets will certainly progress. Five9 was officially provided along with the award on December 10, 2024, at Aragon Transform 2024, the annual Aragon Analysis honors ceremony.Five9’s devotion to innovation, specifically its own eyesight for blending AI Representatives and also AI-empowered Human Agents, is establishing a brand-new standard for how services can easily supply hyper-personalized as well as seamless client adventures, mentioned Jim Lundy, Founder, CEO and also Lead Analyst, Aragon Study. This honor as well as document recognition improves Five9’s commitment to providing AI technologies for CX.
Previously this year, the firm offered brand new innovations, consisting of Five9 GenAI Center, Five9 GeniusAI, and also Five9 Artificial Intelligence Agents, that transform the method business come close to CX, steering better results for each consumers and also agents. Concerning Five9. The Five9 Intelligent CX System, powered by Five9 Genius AI, offers a complete rooms of solutions to power AI-elevated customer expertises that provide far better organization results as well as Carry Joy to CX.
Our combined cloud-native offering allows hyper-personalized customer expertises and also additional inspired staff members, bring in every consumer interaction even more linked, simple and easy, and individual. Trusted through 2,500 +consumers as well as 1,400+ partners around the globe, Five9 unites the power of artificial intelligence, our system, and also our folks to drive AI-elevated CX.For additional information, check out www.five9.com. Interact with our team @Five9, LinkedIn, Facebook, Blog site.
u00a9 2024 Aragon Analysis, Inc. and/or its Affiliates. All Civil liberties Booked.
The identification of an Aragon Investigation award victor is actually certainly not a promotion by Aragon Investigation of any sort of seller, product, or service. Scenery resource version on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Business Communications Supervisor. Press@five9.com. Source: Five9.
FREQUENTLY ASKED QUESTION. What major honors did Five9( FIVN) succeed in 2024 coming from Aragon Investigation? Five9 gained the 2024 Aragon Analysis Advancement Award for Artificial Intelligence Get In Touch With Centers and also was named a Forerunner in pair of Aragon Analysis Globe files: artificial intelligence Representative Operating Systems in the ICC, 2025, and Intelligent Contact Facility, 2025.
What brand-new AI products did Five9( FIVN) launch in 2024? Five9 introduced Five9 GenAI Studio, Five9 GeniusAI, and also Five9 AI Representatives to enhance consumer knowledge control.Exactly how performs Five9’s( FIVN )NEW CX eyesight influence customer support? Five9’s brand new CX sight integrates artificial intelligence Agents along with AI-empowered Human Agents to provide hyper-personalized, easy clientexperiences while reducing expenses and boosting efficiency.
What was actually Five9’s( FIVN) strategic role in the Aragon Investigation World 2025 report? Five9was positioned as the most important provider in the artificial intelligence Agent Platforms in the ICC, 2025 record, acknowledging their strategic vision for AI-driven innovation in CX. When performed Five9( FIVN) obtain the AragonAnalysis Innovation
Award
?
Five9 was officially shown along with the honor on December 10, 2024, at the Aragon Transform 2024 awards event.